A privacy policy is a crucial document that outlines how an organization collects, uses, discloses, and protects personal information. For healthcare organizations in India, crafting a comprehensive privacy policy is essential to comply with legal requirements and build trust with patients. According to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, a privacy policy should include:
- Clear and easily accessible statements of its practices and policies;
- Type of personal or sensitive personal data or information collected;
- Purpose of collection and usage of such information;
- Disclosure of information, including sensitive personal data or information;
- Reasonable security practices and procedures.
For SST Healthcare’s website (‘https://ssthealthcare.in/‘), the following template can serve as a foundation for your privacy policy:
Privacy Policy
1. Introduction
Welcome to SST Healthcare. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (such as email address and phone number), date of birth, gender, and other identifiers.
- Sensitive Personal Data: Medical history, health records, and other health-related information.
- Non-Personal Information: Browser type, IP address, pages visited, and other analytical data.
3. Purpose of Collection and Usage
The information we collect is used for:
- Providing healthcare services and personalized medical advice.
- Scheduling appointments and sending reminders.
- Processing payments and insurance claims.
- Improving our website and services through analytical assessments.
- Complying with legal obligations and regulatory requirements.
4. Disclosure of Information
We may disclose your information to:
- Healthcare professionals involved in your care.
- Third-party service providers assisting us in operations (e.g., payment processors, IT support).
- Regulatory bodies and law enforcement agencies, when required by law.
We ensure that any third parties with whom we share your information adhere to strict confidentiality and data protection standards.
5. Security Practices and Procedures
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encryption protocols.
- Regular security audits and assessments.
- Access controls to restrict information to authorized personnel only.
6. Your Rights
You have the right to:
- Access and review your personal information.
- Request corrections to any inaccuracies.
- Withdraw consent for specific data processing activities.
- Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SST Healthcare Address: Navi Mumbai, Maharashtra. Email: info@ssthealthcare.in Phone: 8655482711